Last updated: 01/11/2024
Welcome to Rocket Commerce Lab. By accessing or using our website at www.rocketcommercelab.com (referred to as the "Site"), you agree to abide by these Terms & Conditions, as well as any other guidelines or policies that may be applicable. These terms form a binding agreement between you and Rocket Commerce Lab ("we," "us," or "our") and govern your use of our Site and any services provided through it. If you do not agree with these terms, please do not use our services.
By accessing or using our Site, you acknowledge that you have read, understood, and agree to these Terms & Conditions. You also agree to comply with all applicable local and international laws and regulations regarding your use of our services.
Rocket Commerce Lab offers consulting and advisory services for eCommerce businesses, including but not limited to strategy development, conversion rate optimization, SEO, and marketing solutions. Our services are intended to help businesses improve their eCommerce performance. We reserve the right to modify or discontinue any aspect of our services at any time without notice.
You must be at least 18 years old to use our Site or services. By using our services, you confirm that you have the legal capacity to enter into a binding contract under applicable law. If you are using our Site or services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms & Conditions.
You agree to use our Site and services for lawful purposes only. You are responsible for all activities conducted under your account, and you agree to provide accurate and complete information as required during the registration process.
You must not:
All content, materials, and services on the Site, including but not limited to text, graphics, logos, icons, images, software, and any other material ("Content"), are the exclusive property of Rocket Commerce Lab or its licensors. You may not reproduce, distribute, modify, or publicly display any part of the Content without our prior written consent.
You are granted a limited, non-exclusive, and revocable license to access and use our Site solely for your personal or internal business purposes. This license does not permit you to download (other than page caching) or modify any portion of the Site or Content.
Users may submit or post content, including but not limited to reviews, comments, and suggestions. By submitting any content to our Site, you grant Rocket Commerce Lab a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and distribute that content in any form or medium.
You represent and warrant that:
Any fees for services will be clearly stated on our Site or communicated directly to you. By purchasing our services, you agree to pay the listed fees and any applicable taxes. All payments are due upon receipt of an invoice unless otherwise stated. If payment is not received on time, we reserve the right to suspend or terminate the service.
We strive to deliver valuable insights and recommendations, and our goal is customer satisfaction. However, due to the nature of our services, we do not offer refunds on completed consulting work. Refund requests on incomplete work may be reviewed on a case-by-case basis. Please contact [email protected] for assistance.
Our Site may contain links to third-party websites. These links are provided for your convenience and do not imply our endorsement of any content, products, or services offered by third parties. We are not responsible for the content or practices of third-party websites, and you access them at your own risk.
We are committed to protecting your privacy. Our Privacy Policy, which outlines our practices regarding the collection, use, and sharing of personal information, is incorporated into these Terms & Conditions by reference. By using our Site, you consent to our Privacy Policy.
To the fullest extent permitted by law, Rocket Commerce Lab and its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
In no event shall Rocket Commerce Lab's total liability exceed the amounts paid by you to us for the specific service in question.
Our Site and services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that the Site or services will be uninterrupted, error-free, or secure, or that any defects will be corrected.
To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
You agree to indemnify and hold Rocket Commerce Lab, its affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including attorney fees and costs, arising out of or in any way connected with:
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international laws, without regard to any conflict of laws principles. If you are accessing our Site from outside the United States, you agree to comply with any local laws that may be applicable to your use of the Site and our services.
We reserve the right to terminate or suspend your access to our Site and services at our sole discretion, without prior notice, if we determine that you have violated these Terms & Conditions or engaged in any conduct that may harm our reputation or interfere with the operation of the Site.
Upon termination, all rights and licenses granted to you will cease immediately, and you must promptly discontinue all use of the Site and services.
Rocket Commerce Lab reserves the right to modify or replace these Terms & Conditions at any time. Any changes will be posted on this page, and we will provide a notice on the Site if the changes are significant. Your continued use of the Site after the changes become effective constitutes your acceptance of the revised Terms & Conditions.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us at [email protected].